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  1. Mochila Fulfillment
  2. Shipments

Shipments

Everything you wanted to know about shipments: How do I track s shipment? Can I cancel a shipment? How do I upgrade a shipping method?

Creating a Return Label

  • How to Create a Return Label for Customers

Modifying Existing Orders and Shipments

  • Can I change the quantity of item in an order?
  • Changing Ship Methods and Ship Profiles for Existing Requests
  • Can I cancel a shipment?
  • Can I change or modify a shipping address?
  • If I modify a shipping address in Shopify, is the address updated in Mochila's systems?

Tracking Shipments

  • How can I check on the status of an order or fulfillment request?

Shipping Costs and Fees

  • How Does Shopify estimate Shipping Fees?
  • Where can I find the costs and fees associated with shipments?

Shipping Groups

  • Approving Shipping Groups
  • How do I view the BOL for an LTL shipment?
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