If you are wanting to transmit large orders, or multiple orders at once, we have the feature of bulk upload.
To use this feature, you must do the following
- Fill in the file below with the information about the shipment
- Each line in the file represents a different UPC and must be filled out completely
- Ensure you are following the formatting guidelines outlined in the first sheet of the file
- Save the file as a .csv file
- Upload it to the Client Portal by selecting ORDERS > New Bulk Fulfillment Requests.
Some common issue when uploading:
- Not all of the required information is present in the file (See the BOLDed rows in the first sheet)
- The true and false are not in all lowercase
- You must ensure that those rows are formatted as "Text".
- A UPC is repeated on the same Fulfillment Request ID
- A UPC used is not in Mochila's system
- Invalid ship_profile
- Invalid ship_method for the ship_profile
NOTE: Please follow the formatting guidance in the first tab. Files not formatted correctly will receive an error when uploading.