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Which items are causing an order to be "Waiting for Inventory?"

Updated

In order to determine which items are causing an order to be in Waiting for Inventory status:

  1. On the portal navigate to ACCOUNT --> DATAVIEW --> WAITING FOR INVENTORY: Details by Shipment.
  2. Next, find the fulfillment request (order) you are interested in.
  3. For each fulfillment request (order), you will see a list of all the items requested "QtyRequested" as well as the quantity available "QtyAvailable."
  4. Wherever the QtyRequested is greater than the QtyAvailable, that item is causing the fulfillment request to be placed into Waiting for Inventory status.

 

An illustrative example follows:

RequestDate FR_ID OrderID ShipID Name UPC ItemName QtyRequested QtyAvailable
04/05/2017 123 A014 G27DT7GF55A3DD Tom Waits A Baseball 4 4
04/05/2017 123 A014 G27DT7GF55A3DD Tom Waits B Bat 2 2
04/05/2017 123 A014 G27DT7GF55A3DD Tom Waits C Mitt 1 0
04/05/2017 123 A014 G27DT7GF55A3DD Tom Waits D Cap 2 2

In this case, for fulfillment request 123 (order A014), you can see that quantity available is equal to the quantity requested for every item except for UPC C - Mitt where the quantity requested was 1 but quantity available is 0.

 

In order to understand the steps that can be taken to release a fulfillment request (order) from the Waiting for Inventory status, please read this article.