You may attach a custom shipping document to any shipment. The custom shipping document must be a png file that is exactly 800 pixels wide by 1200 pixels long. The pixel dimensions must be exactly 800 x 1200 to ensure the file prints correctly.
To upload a custom shipping document, navigate to the Client Portal and load the order details page. Find the shipment to which you wish to attach a shipping document. Find the Shipping Documents section, and click on "Choose File" to upload your document.
You may view your document by clicking on the hyperlink of the file name once it has uploaded.
Guidelines for creating appropriate png files are below.
CREATING an 800 x 1200 PNG
Basic Steps: Open file, rotate image, crop image, resize image, resave image
Starting with a png, jpeg, or gif file:
- On a Mac
- Open in Preview
- Rotate if necessary.
- Click and drag to highlight area that should appear on the label (as you do this, you can see the dims, try to get as close to 800x1200 as possible)
- Once area is highlighted, go to Tools à Crop
- Resize the image by going to Tools à Adjust Size à uncheck the “scale proportionately” box
- Select Width = 800 and Height = 1200
- Save your new image. If you need to change the file format to png, then you may need to go to file à export à select format = png
- On Windows
- Open File In Paint
- Rotate if necessary.
- Go to Select àRectangular selection. Highlight area to be cropped à select crop.
- Then resize the image by going to Resize à select “by pixels” à uncheck the “maintain aspect ratio” box à Select Horizontal = 800 and Vertical = 1200
- Save your new image as a PNG.
Starting with a pdf file:
- On a Mac
- Open file in Preview
- Got to File à Export
- Save as PNG
- Follow instructions above for starting with a PNG
- On Windows
- Open file in Adobe Reader
- Use the snapshot tool to highlight the label
- Open MS Paint
- Paste the clipboard
- Follow instructions above for starting with a PNG
Other things to be aware of:
- The image must be EXACTLY Due to the way the image is translated to the printer, if the pixel dimensions are off even by 1 pixel the printed image will be distorted to the point where it is not legible.
- Please do not use screen shots to generate images, as the resolution may not be good enough for printing (note that screen shot is different than snapshot).
- You should avoid disproportionately scaling images as much as possible. Many images used for this purpose rely on a scannable barcode (such as the EDI labels). When you disproportionately scale an image, you may generate an image with an unscannable barcode. For example, forcing an image that is 800x1250 to 800x1200 generally results in scannable barcode, but forcing an 800x1400 image into an 800x1200 image may result in an un-scannable barcode. If your image does not include a barcode, then resizing proportionally is not as critical.